Veja quem já nos elogiou
Durante todo o processo de procura e recolha da minha bagagem, a equipa groundforce mostrou grande profissionalismo. Obrigado e parabéns
Apesar do horário tarde, depois das meia noite, realizou um exemplar atendimento.
In 18.08.2023 when arriving on flight TP1045 from Barcelona to Lisbon, I lost my hand bag in shuttle bus. It was a desperate situation for me because all my credit cards, money and other items of value were on the bag. I explained the situation and both the lady at the desk and her supervisor were tireless to contact all the needed services in the airport until they foud my lost bag. I didn't took note of the persons name, but I was very happy with the fast and quality service. Thank you!
No passado mês de julho, numa situação caricata, quando me dirigi ao balcão da GroundForce do Aeroporto do Porto, fui amavelmente aconselhada e apoiada, pelo Sr. Hugo Barros, para solucionar a situação da melhor forma possível. Assim, desta simples forma, envio a minha eterna gratidão, desejando-lhe as maiores felicidades. O altruísmo, a simpatia, a bondade são valores a agradecer e a valorizar.
Muito simpática e eficiente, parabéns!
Visiting Portugal as a tourist and not familiar with the airport, I was met with Mr. Andre Spitfire(13ABR2) on July 23. He clearly understood my confusion with the baggage check in system and the Portuguese language. He stepped in and went above and beyond to assist me with my baggage. I hope this praise will reach him and let him know how appreciative I am of his excellent service.
Atenção e disponibilidade impecáveis. Lucy foi um anjo não só para mim numa ocasião como para a minha mãe alguns meses antes. Para além do sorriso sempre presente, uma preocupação com o atendimento e com o cliente de se louvar. Obrigada Lucy!
Dear Attendants for Bagage Services, Last June 6th, our flight (TP1695) was cancelled and replaced with TP1691. Upon arrival at Funchal Airport, one of our suitcases was missing. Thanks to the diligent work of Groundforce Portugal personnel, the missing suitcase was recovered in the evening of June 8th allowing us to fully enjoy our Holidays in Madeira. Please transmit our warmest thanks to the persons involved in this recovery. Thanks and regards, Jean Roy